Reference

Account Terms and Legal Conditions for Philippine Players

These terms set out the rules that apply when you open an account and use any part of the rabetppas platform, including deposits via GCash, Maya, and InstaPay. Access depends on local law and is available only to eligible players in permitted regions.

Account EligibilityData & PrivacyGCash / Maya / InstaPay TermsCookie PolicyContact Rights
rabetppas Account Terms and Legal Conditions for Philippine Players
HOW WE HANDLE IT

Data Handling, Cookies and Account Security

We take a straightforward approach: collect only what the account needs, protect it with standard encryption, and give you clear paths to review or remove it. Players in Antipolo and elsewhere in the Philippines access the same account security standards — your data is not treated differently based on your city or province.

Data Retention

Account and transaction data is kept only as long as required by applicable regulations. Once the retention period ends, records are deleted or anonymised per our internal schedule.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand which lobby sections are used most. You can adjust cookie preferences in your browser settings at any time.

Account Security

Every login triggers an OTP to your registered mobile number. If you receive an OTP you did not request, contact live chat immediately so we can flag and freeze the session.

Your Correction Rights

You can request a copy of your personal data or ask us to correct inaccurate details by submitting a written request via the email channel in your account Help section.

LEGAL CONTACT PATHS

How to Reach Us on Policy Matters

If you have a question about these terms, want to know what data we hold on your account, or need to request a correction, reach out through any of the channels below. For account-specific queries — like a GCash or Maya transaction you do not recognise — live chat is the quickest path. For formal data requests, use the email route so we can respond in writing.

Live Chat Open the chat icon in the bottom-right corner of any page. Our support team handles account and policy questions; response typically begins within a few minutes.
Email Support Send formal data requests or legal queries to our support email address listed in your account settings. We respond in writing for documented requests.
Account Help Centre Log in and visit the Help section to find policy documents, data request forms, and step-by-step instructions for updating your registered details.

Answers to Common Legal Questions

These are the questions we get asked most often about account terms, data rights, and how local payment records are handled. If yours is not covered here, the live chat and email channels above will get you a direct answer.

Account eligibility depends on your age and local law. You must meet the legal minimum age in your jurisdiction and access must be permitted under the laws of your region.

We record transaction reference numbers, timestamps, and the amount — not your GCash PIN or Maya password. Those credentials stay entirely within your e-wallet provider's system.

Yes. Submit a written request through the email support channel listed in your account Help section. We will confirm receipt and respond within the timeframe required by applicable law.

Contact live chat for minor corrections like a phone number update, or send an email request if you need to change name or identity details. We may ask for verification before making changes.

We retain records for the period required under applicable regulations, then delete or anonymise them. You can ask for confirmation of deletion once the retention period has passed.

Our legal terms and privacy policy are separate documents. The privacy policy covers data collection and use in detail; these terms cover account eligibility, conduct rules, and jurisdiction conditions.
Reference

Legal

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.