Reference

How rabetppas Handles Your Personal Information

This Privacy Policy tells you exactly what data we collect when you open an account, make a deposit through GCash, Maya, or InstaPay, and use our platform — and how we keep that data secure.

Account data protectionGCash, Maya, InstaPay payment dataYour right to access and deleteCookie and device dataDirect contact for data requests
rabetppas How rabetppas Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

Data security at rabetppas is built around your account flow — from the moment you verify your GCash number at registration through every withdrawal you process via InstaPay. We use encrypted connections across all pages and require OTP confirmation for sensitive account changes, so an extra step is always between your data and anyone else.

Encrypted Connections

All data exchanged between your device and our platform travels over an encrypted connection. This covers login, GCash top-ups, Maya cashouts, and account settings pages.

OTP Account Verification

Changes to your registered mobile number, linked GCash wallet, or withdrawal account trigger an OTP sent to your phone. No change goes through without your confirmation.

Cookie and Tracking Disclosure

We use session cookies to keep you logged in and analytics cookies to understand how pages load on your device. You can manage cookie preferences from the settings banner on first visit.

Data Retention Schedule

Active account data is held while your account exists. Closed accounts have their records retained only for the period required by applicable Philippine law, after which personal data is deleted.

DATA REQUEST CONTACTS

How to Reach Us About Your Privacy

Any request about your personal data — access, correction, or deletion — goes through our support team. You can reach us by live chat on the site, by email through the address listed in your account settings page, or by the in-app message centre if you are on mobile. We aim to acknowledge data requests within two working days and resolve them as quickly as the verification steps allow.

Live Chat Start a chat session directly from the rabetppas site or mobile lobby. Use this for fast account or data questions that need a quick back-and-forth.
Email Support Send your data access or deletion request to the email address shown in your account settings. Include your registered mobile number for faster verification.
In-App Message Centre If you access the platform on mobile, the message centre inside your account lets you submit a privacy request directly without leaving the app.

Questions About Your Data and This Policy

These are the questions we hear most often about how personal data works on rabetppas. If yours is not here, our support team handles data queries through live chat, email, and the in-app message centre.

We collect your name, date of birth, contact number, and the e-wallet or bank details you link — such as your GCash number or InstaPay bank account — to verify your identity and process payments.

No. Your GCash, Maya, or InstaPay details are used only to process your deposits and cashouts. We do not sell or share payment credentials with outside marketing parties.

Send a data access request through live chat or the email address in your account settings. Include your registered mobile number so we can verify your identity before releasing any records.

Yes. Submit a deletion request via email or the in-app message centre. We will delete personal data once any legally required retention period under Philippine law has passed.

We use session cookies for login and analytics cookies to improve page load behaviour. Non-essential cookies can be adjusted from the cookie preferences banner that appears on your first visit.

Records are kept for the minimum period required by applicable Philippine law after account closure, then deleted. The exact duration depends on the type of data and local legal requirements at the time.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.